Services & Rates
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We offer virtual training worldwide. In-person sessions are currently unavailable.
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Payment plans are available upon request.
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Please Note:​
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Behaviour change takes time and commitment to see progress. We strongly recommend packages over single sessions as single sessions do not offer opportunity for the follow-up, troubleshooting and ongoing support necessary to be successful, long-term.
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"Working with Tess completely changed our lives, and that might be an understatement!"​​
- Paige & Popcorn
90 minute consultation. Suitable for reactivity, aggression, fear/anxiety and newly adopted dogs.
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Included:
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90 minute virtual consultation
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Written summary of recommendations and training plan
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Recommendations for immediate safety concerns and relief from problem behaviour​
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Following the initial consultation, a package will be recommended based on your dog and goals. Packages provide additional support, including a family group chat, ongoing training plans and troubleshooting to ensure continued progress.
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"Having a reactive dog who is struggling mentally can be very isolating and not many people can understand the difficulties with that. Tess made us feel heard, supported and like we weren’t in this alone" - Kayla & Kimber
A 30 minute Zoom or phone call to discuss immediate safety or behaviour concerns, ask general questions about dog or behaviour or pick a dog behaviour consultant's brain about anything you'd like.
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Useful for:
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Immediate help and/or safety instructions after a troubling incident with your dog
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Narrowing down qualified resources for the problem you're facing
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Professional help deciding which dog to adopt or which breed/s to consider for your family/lifestyle.
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Questions about training methods or ideas.
Please note: This service is for the purpose of providing immediate relief, safety instructions and resources for behaviour challenges. The Behaviour Helpline does not replace a comprehensive behaviour consultation and advice given will be general in nature. This service does not include written notes or follow-up.
For a comprehensive review of your dog's history and training plans, please book a training package.​
Cancellation Policy
I understand that conflicts may arise that result in you needing to cancel or reschedule your session. To provide us with time to fill your spot, we ask that you please cancel/reschedule no later than 48 hours prior to your session for a full refund. Unfortunately we are unable to offer refunds for sessions cancelled within 48 hours of your appointment time.