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Services & Rates

We offer both in-person training in London, Ontario and virtual training worldwide. In-person sessions take place in your home by default. If your dog struggles with strangers, it may be recommended to meet outdoors, near your home for the initial session.

Payment plans are available upon request.

Please Note:

Behaviour change takes time and commitment to see progress. We strongly recommend packages over single sessions as single sessions do not offer opportunity for the follow-up, troubleshooting and ongoing support necessary to be successful, long-term.

"Working with Tess completely changed our lives, and that might be an understatement!"​​

- Paige & Popcorn

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A 90 minute behaviour consultation for reactivity, fear, anxiety, frustration or aggression. Not suitable for separation anxiety.

Included:

  • 90 minute virtual or in-home consultation

  • Written summary of recommendations and training plan

  • Recommendations for immediate safety concerns and relief from problem behaviour

Following the initial consultation, a package will be recommended based on your dog and goals.  Packages provide additional support, including a family group chat, ongoing training plans and troubleshooting to ensure continued progress. 

A Note About Packages

Behaviour change takes time and commitment to see progress. We strongly recommend packages over single sessions as single sessions do not offer opportunity for the follow-up, troubleshooting and ongoing support necessary to be successful, long-term. Packages are also more cost effective for this reason.

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For reactivity, fear and aggression cases. Get started on your training journey with this package.

Included:

  • 90 minute initial behaviour consultation including thorough review of your dog's history and problematic behaviours 

  • 2 x 1 hour follow up sessions to ensure continued progress

  • Recommendations for gear, resources for immediate relief from and prevention of problem behaviour/s 

  • Training plans to get started on

  • Safety instructions if applicable

  • Written instructions after each session

  • Written reports for your veterinarian as needed

  • Unlimited WhatsApp and email support for the duration of your package

Separation anxiety is treated differently. Please see the separation anxiety page for this issue.

For reactivity, fear and aggression cases. Get the tools, training and coaching you need to make progress with your dog's fear, aggression and/or reactivity.

*Recommended package for new clients*

Included:

  • 90 minute initial behaviour consultation including thorough review of your dog's history and problematic behaviours 

  • 5 x 1 hour follow up sessions to ensure continued progress

  • Recommendations for gear, resources for immediate relief from and prevention of problem behaviour/s 

  • Training plans to improve your dog's behaviour

  • Safety instructions if applicable

  • Written instructions after each session

  • Written reports for your veterinarian as needed

  • Unlimited WhatsApp and email support for the duration of your package

Separation anxiety is treated differently. Please see the separation anxiety page for this issue.

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Prepare your dog/s for a new baby, prepare your kids for a new dog or troubleshoot existing issues between kids and dogs.

Included:

  • 90 minute initial behaviour consultation including thorough review of your dog's history and your goals

  • 2 x 1 hour follow up sessions to ensure continued progress

  • Training plans to meet your goals

  • Safety instructions if applicable

  • Written instructions after each session

  • Written reports for your veterinarian as needed

  • Unlimited WhatsApp and email support for the duration of your package

"Having a reactive dog who is struggling mentally can be very isolating and not many people can understand the difficulties with that. Tess made us feel heard, supported and like we weren’t in this alone" - Kayla & Kimber

For complex reactivity, fear and aggression cases.  Get the tools, training and coaching you need to make progress with your dog's fear, aggression and/or reactivity.

*Recommended package for complex behavioural issues, multiple issues or clients who need help with more than one dog.*

Included:

  • 90 minute initial behaviour consultation including thorough review of your dog's history and problematic behaviours 

  • 11 x 1 hour follow up sessions to ensure continued progress

  • Recommendations for gear, resources for immediate relief from and prevention of problem behaviour/s 

  • Training plans to improve your dog's behaviour

  • Safety instructions if applicable

  • Written instructions after each session

  • Written reports for your veterinarian as needed

  • Unlimited WhatsApp and email support for the duration of your package

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A 30 minute Zoom or phone call to discuss immediate safety or behaviour concerns, ask general questions about dog or behaviour or pick a dog behaviour consultant's brain about anything you'd like.

Useful for:

  • Immediate help and/or safety instructions after a troubling incident with your dog

  • Narrowing down qualified resources for the problem you're facing

  • Professional help deciding which dog to adopt or which breed/s to consider for your family/lifestyle.

  • Questions about training methods or ideas.

 

Please note: This service is for the purpose of providing immediate relief, safety instructions and resources for behaviour challenges. The Behaviour Helpline does not replace a comprehensive behaviour consultation and advice given will be general in nature. This service does not include written notes or follow-up.

For a comprehensive review of your dog's history and training plans, please book a training package.

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We are proud to offer in home
dog training in London, Ontario & online

Cancellation Policy

I understand that conflicts may arise that result in you needing to cancel or reschedule your session. To provide us with time to fill your spot, we ask that you please cancel/reschedule no later than 48 hours prior to your session for a full refund. Unfortunately we are unable to offer refunds for sessions cancelled within 48 hours of your appointment time.  

COVID-19 Policy

Masks are currently optional but I am happy to wear one upon request..  Please reschedule if you or a member of your family are feeling sick or have been exposed to COVID-19. Sessions rescheduled for this reason will not be subject to a cancellation fee. 

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